When you say search is a stack, do you mean filters? If so, you can just click the > in the breadcrumb to remove the single element after it leaving the rest of the query.
Well that does work, so thank you for that. But I still maintain that’s crazy unintuitive. If I saw that option in a context menu at least it would be self-explanatory. But the feature as-is would only ever be known if you hovered over a single character and read the tooltip.
Fair, it could be more intuitive. IMO stuff like that is why a good trainer is important. FWIW I’ve worked with ServiceNow for a long time, and am a big fan of it.
Much like programming itself, where if you have to write tons of comments to explain what you’re doing and why, your code is the problem and should be rewritten to be more legible. If you need a training seminar on how to use the program, the program maybe isn’t very usable lol.
When you say search is a stack, do you mean filters? If so, you can just click the > in the breadcrumb to remove the single element after it leaving the rest of the query.
Well that does work, so thank you for that. But I still maintain that’s crazy unintuitive. If I saw that option in a context menu at least it would be self-explanatory. But the feature as-is would only ever be known if you hovered over a single character and read the tooltip.
Fair, it could be more intuitive. IMO stuff like that is why a good trainer is important. FWIW I’ve worked with ServiceNow for a long time, and am a big fan of it.
Much like programming itself, where if you have to write tons of comments to explain what you’re doing and why, your code is the problem and should be rewritten to be more legible. If you need a training seminar on how to use the program, the program maybe isn’t very usable lol.