About a million years ago I worked for a company that used a product. About 2 or 3 hours of every day was dealt with inefficiencies and issues with the product.
One day I got kind of fed up with it I wrote them a long detailed support ticket of the worst grievances. I mentioned that I was using their product in a professional capacity and that if they made these changes it would go a long way towards making their product more marketable to everyone else that was using it in a professional capacity.
I didn’t hear anything else about it for a good three or four months. One day I got a message back thanking me for my request. They sent me a $50 gift certificate and a T-shirt, and claimed the update later that month would be a significant improvement to everything I listed.
They absolutely nailed it and I now only spent 15 minutes a day dealing with the product.
As much as I would hate the idea of helping a multi-billion dollar company for free, It might be worth mentioning their shortcomings as a professional printer, If they send you a request up to the project management and devs it might make your life better.
About a million years ago I worked for a company that used a product. About 2 or 3 hours of every day was dealt with inefficiencies and issues with the product.
One day I got kind of fed up with it I wrote them a long detailed support ticket of the worst grievances. I mentioned that I was using their product in a professional capacity and that if they made these changes it would go a long way towards making their product more marketable to everyone else that was using it in a professional capacity.
I didn’t hear anything else about it for a good three or four months. One day I got a message back thanking me for my request. They sent me a $50 gift certificate and a T-shirt, and claimed the update later that month would be a significant improvement to everything I listed.
They absolutely nailed it and I now only spent 15 minutes a day dealing with the product.
As much as I would hate the idea of helping a multi-billion dollar company for free, It might be worth mentioning their shortcomings as a professional printer, If they send you a request up to the project management and devs it might make your life better.