• rtxn@lemmy.world
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    2 years ago

    Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.

    I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.

    • Tar_alcaran@lemmy.world
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      2 years ago

      The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.

      If you worked at not-the-main-location, you couldn’t do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.

      This was 2005. And yes, it broke every month with an odd number of days.

    • SSTF@lemmy.world
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      2 years ago

      downtime

      minimal retraining

      I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.

      Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.

  • shadesdk@lemmy.ml
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    2 years ago

    The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.

    • hactar42@lemmy.world
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      2 years ago

      I’ve worked in IT consulting for over 10 years and have never once lied about the capabilities of a product. I have said, it doesn’t do that natively, but if that’s a requirement we can scope how much it would take to make it happen. Sadly my company is very much the exception.

      The worst I saw was years ago I was working on an infrastructure upgrade of a Hyper-V environment. The client purchased a backup solution I wasn’t familiar with but said it supported Hyper-V. It turns out their Hyper-V support was in “beta”. It wasn’t in beta. They were literally using this client as a development environment. It was a freaking joke. At one point I had to get on the phone with one of their developers and explain how high-availability and fail-over worked.

      • bpm@lemmy.ml
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        2 years ago

        I could very well have been that developer. Usual story, sales promised the world, that our vmware-based system would run on anything and everything, and of course it’s all HA and load balanced, smash cut to me on Monday morning trying to figure out how to make it do that before it goes live on Wednesday.

  • confluence@lemmy.world
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    2 years ago

    I worked as a pastor and professor for a global, evangelical television ministry/college. They knowingly conceal scholarship on the Bible and punish their pastors for asking any questions that undermine their most closely held traditions (including anti-evolution, mental illness is supernatural, etc.). They tell their US viewers that they can’t call themselves Christians if they don’t vote Republican, while still enjoying tax-exempt status. They use pseudohistorians to inspire Christian Nationalism over their network, and are one of the largest propaganda networks for the Religious Right. A U.S. Capitol police commander told me his men were fighting people who were wearing the network’s brand.

  • Whitebrow@lemmy.world
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    2 years ago

    The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.

  • mvlad88@lemmy.world
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    2 years ago

    Not strictly a company secret, but I had to sign an NDA for it, because… reasons.

    I used to work for a massive conglomerate, these guys are making from components for satellites and tank to rubber gloves for hospitals, and everything in between. My job was to help the company implement regulations, work with auditors and generally follow product specific rules.

    So I was on these 2 New Product Development teams and because the products needed some very specific testing equipment, we started working with local authorities and some contractors to build the testing station in the future factory. We drafted plans, prepare documents, we had an auditor come and see the place, the contractor came and checked what he needed to do, everything was going according to plan.

    While all of this was happening, I was on a separate project where we were working on closing down the above mentioned factory.

  • oshu@lemmy.world
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    2 years ago

    The majority of tech startups are super chaotic and barely keeping things running. More than you would ever imagine.

  • Boozilla@lemmy.world
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    2 years ago

    Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it’s my understanding many health insurers still pull this shit. They don’t care if it’s legal or not. Enforcement is lazy and fines are cheaper than medical claims.

    Obviously this is in the USA.

  • FireRetardant@lemmy.world
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    2 years ago

    1-800-got-junk? doesn’t care at all about its environmental impact. No sorting what so ever happens to what goes on their trucks it all goes to landfills. All the ads will say they recycle and that they repurpose old furniture but I was threatened with being fired when I recommended donating antiques instead of dumping a load of furniture.

    More jobs and more profits comes before anything else in that company, including employee health and safety. Several times I was told to enter spaces we werent trained for (attics and crawl spaces) and carry waste I legally couldn’t transport (human/organic wastes and the laws states the driver is fined, not the company). One guy injured his shoulder during an attic job and was told to finish the shift or lose his job. Absoulte scum of a company with very sleazy management and possibly the labour board in their pocket as they kept “losing the files” when I tried to file a report with buddy’s shoulder (he was hesistant to report for fear of losing his job).

  • Sandakada@lemmy.world
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    2 years ago

    I used to work at a hotel and they never changed the duvet covers guest to guest, only the other sheets.

  • FrankTheHealer@lemmy.ml
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    2 years ago

    Worked support for an electricity supplier. I was able to see a frightening amount of info about the customers. Even past ones who had moved elsewhere.

    We also kept notes about each call, email, web or app chat. So if you were an asshole in the past, everyone will know going forward.

    Also fuck landlords and landladies etc. More often than not, they were shitty to deal with.

    Also we would often use Google Maps and Streetview to see what your house looked like. We also had pictures of the inside because the installation techs took pictures to confirm that works were completed as specified.

    Alll of this was available to us for any reason, at any time with no oversight. And none of it was encrypted. There was also government websites in use up to 2020 that required internet explorer to use and had passwords as trivial as ‘Password1’.

    I left that job because the pay was lousy and the stress was pretty full on. I respected a lot of people that worked there. Both higher ups and people who came after me. But fuck was there a lot of potential for bad actors or like stalkers etc to mess with your info.

    I would reccomend to everyone. Please use password managers. Especially decent open source ones like Bitwarden. Take note of every piece of info that you give a company. From your phone number, address, email etc to even when you contacted them. Also try to not have your home look like an abandoned hovel on Streetview lol. Easier said than done I know. But it may affect your dealings with support people that you need help from. And lastly, please dont use Password1 as a login. Ever. Like please.

  • Aceticon@lemmy.world
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    2 years ago

    Over a decade ago I worked as a freelancer for an Investment Bank (the largest one that went bankrupt in the 2008 Crash, which was a few years later) were the head of the Proprietary Trading Desk (the team of Traders who invest for the profit of the bank) asked me if I could change the software so that they could see the investments of the Client Trading Desk (who invest for clients with client money) was making, with the assent of the latter team.

    Now if the guys investing money for the bank know what they guys investing customer money are doing they can do things like Front-Run the customer trades (or serve them at exactly the right price to barelly beat the competiotion) thus making more profits for the bank and hence get bigger bonuses. This is why Financial regulations say that there is supposed to be so-called Chinese Walls between the proprietary trading and the customer trading activities: they’re supposed to be segregated and not visible to each other.

    Note that the heads of both teams were mates and already regularly had chats, so they might already have been exchanging this info informally.

    I was quite fresh in there (less than 1 year) and the software system I worked in at the time was used by both teams, but when I started looking into it I saw that the separation was very explicitly coded in software and that got me thinking about what I had learned from the mandatory compliance training I had done when I first joined (so, yeah, that stuff is not totally useless!!!)

    So I asked for written confirmation from the heads of both teams, and just got some vague response e-mails, no clear “do such and such”.

    So I played the fool and took it to a seperate team called Compliance (responsible for compliance with financial regulations) saying I just wanted to make sure it was all prim and proper, “just in case”.

    Of course, it kinda blew up (locally) and I ended up called to a meeting with the heads of the Prop Desk and whatnot - all stern looks and barelly contained angry tones - were I kept playing the fool.

    Ultimatelly it ended up not being a problem for me at all, to the point that after that bank went bust and its component parts were sold to another bank, the technical team manager asked me to come back to work with the same IT group (remember, I was a freelancer) with even greater responsabilities, so this didn’t exactly damage my career.

    That said, over the years there were various cases of IT guys in large investment banks who went along with “innocent” requests from the Traders and ended up as the fall-guys for subsequent breaking of Finance Regulations, serving jail time, so had I gone along with that request I would’ve actually risked ending up in jail.

    (Financial Regulators were and are a complete total joke when it comes to large banks, which actually makes it more likely that some poor techie guy will be made the fall guy to protected the bank and its heads).

  • W1Z_4RD@lemmy.world
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    2 years ago

    Worked in tech support for a major internet provider. We would constantly have major ouages in various locations due to overtaxed systems going down. Corporate refused to allow us to admit that there were problems on our end and forced the techs to troubleshoot the customer calls, even though we all knew that we could do nothing for the customer. Saw multiple techs releived of their job for telling the truth to the customers. So many hours wasted on both the customer and techs part.

  • SloppyPuppy@lemmy.world
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    2 years ago

    I worked for an online payment company you all know. Many eployees have access to the main DB which holds all transactions and names and everything in clear text. You could basically find out all PII (personal identification information) of any celebrity you wanted given they had anaccount. Address, phone number, credit card and all. If you knew a bit of SQL you could basically find whoever person you wanted and get purchase history and all.

    Cant say I didnt use this to find stuff about my exes or various celebrities.

  • popemichael@lemmy.world
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    2 years ago

    Back when I managed a Blockbuster Video, most stores ran at a loss thanks to theft.

    The real reason most stores failed wasn’t because DVDs were going out. It was because we couldn’t stem the flow of money out the door thanks to thieves.