For me: Cancelling paid subscriptions should be as easy as subscribing. I hate the fact that they actively hide the unsubscribe option or that you sometimes should have to write an e-mail if you want to unsubscribe.
For me: Cancelling paid subscriptions should be as easy as subscribing. I hate the fact that they actively hide the unsubscribe option or that you sometimes should have to write an e-mail if you want to unsubscribe.
Any type of exit fee like account closing. Any costs for leaving should be charges before leaving as part of business costs either at the start or part of monthly or whatever. Leaving should be free.