Some people just have big hands. Looks real to me, it’s obviously just a staged shot for promotion. Get a crew to build part of a fake attic (don’t need a whole attic for this), lay some insulation, have the talent (the guy in the photo) hold the insulation and look nice for photos. He leaves, they break it down and move on to the next project

A web browser is not a computer. A phone is not a desktop computer. Google (and most other large companies) keep many features restricted to their full websites, not mobile apps and mobile versions of their sites. For those who are used to/grew up with smartphones, tablets, and chromebooks, these tactics help to make it harder to leave their ecosystems as they aren’t used to navigating desktop environments.

(Chromebooks do give desktop versions of websites by default, but they have helped reduce technological literacy in exchange for convenience)

They said to try again on a computer. All your screen shots are from a phone. You might get the same result, but we won’t know until you attempt it.