No, there’s more to it than that. Immediately taking the manager to task gives more credence to an employee lawsuit. Their “best” first approach is to talk to the employee, even scold them. What they want is for the issue to go away without the company getting bad press or a legal issue. It’s not that they’re bad at their job, it’s that their job has zero to do with being an employee advocate.

They might also scold the manager, but that will happen off the record and behind closed doors.